Shipping policy
📦 Charlie Lane Collective Shipping Policy
Last updated: 06/22/2025
🛫 Shipping Times
We currently offer shipping to the U.S. (and anywhere else chaos is thriving).
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Processing Time: 2–5 business days
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Shipping Time: 3–7 business days (depending on your location and mood of the postal gods)
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Total Delivery Estimate: 5–12 business days
Need it faster? Bribe your mail carrier with snacks — or email us and we’ll see what we can do.
💌 Order Confirmation
You'll get an email confirmation as soon as your order is received, followed by a tracking number when it ships — so you can obsessively check its progress like the rest of us.
📍 Where We Ship
Currently shipping to:
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U.S. (All 50 states)
We do not ship to P.O. Boxes, APO/FPO addresses, or anywhere with questionable mail security (looking at you, gnome-infested forests).
🚨 Delays & Disclaimers
Once your package leaves our hands, it's in the care of our shipping partners (usually USPS, UPS, or FedEx). While we can't control shipping delays due to weather, holidays, or existential crises, we will always do our best to help.
📬 Lost or Stolen Packages
If your package says "delivered" but it's nowhere to be found, please:
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Check with neighbors, roommates, or local goblins
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Contact your local post office
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Then email us at charlielanecollective@outlook.com — we'll try to help you track it down or replace it if possible.
❓Questions?
Shoot us a message at charlielanecollective@outlook.com. We're here to help (and probably also refreshing tracking numbers on our own packages).